Getting There & Parking
There is a club car park with 16 accessible parking spaces allocated to season ticket holders and 5 spaces designated for away fans which require pre-booking. Drop off facilities are available. Roads around the ground are closed off on matchdays.
Spectator Viewing areas
Home supporters have 67 spaces for wheelchair users available to them, and these can be found at pitchside and on a raised platform. 21 spaces for wheelchair users can be found at pitchside and on a raised platform in the away section for away supporters. The club do offer ambulant, blind or partially sighted supporters an option to sit in the disability area which is designated for anyone who has a disability. This area has no steps to access. As well as this they also offer disabled fans the chance to sit anywhere in the ground.
There are 12 accessible toilets inside the stadium for home and away fans and are located in the Kop Corner, Gil Merrick both home and away, Garrison Lane Paddock Area and Tilton Stand. The club shop is accessible for all fans but does not have a low level serving counter. Catering kiosks in the home and away sections do not have low level serving counters and so are not fully accessible
The club have hearing loops located within the ticket office and Kop reception as well as a big screen to relay messages to Deaf and hard of hearing fans in the ground. Match commentaries, provided by local hospital radio are available via headsets from reception. A limited number of headsets are available on request (please book in advance with BCFC reception before matchday). There is a £5 deposit, which is refundable upon return of the headsets on the same day. Water bowls are available for assistance dogs and seats are located with extra room to accommodate them. The concourses do not have rest areas included.